Steve Cranford
07/13/2024 12:00am
I could not be more pleased with my experience. My existing Velux skylight was hit with a golf ball and the glass panel assembly had to be replaced. The service from Natural Home Lite was first class from securing a quote to completing the repair. Mark, Lars, Emily, and Alex were all professional, courteous, and prompt in their respective roles and services. The quote was promptly given and all my questions promptly answered, even during a holiday week. Scheduling the work was without any hassling or waiting, and the repair was completed professionally without incident. They under promised and over delivered from start to finish. I would highly recommend Natural Home Lite to anyone with a skylight project.
beverly branch
07/11/2023 12:00am
I can’t describe how happy I am with my new sun tunnels! Alec was professional, friendly, and efficient! Cleaned up after he was finished so you couldn’t tell he did anything. Mike, the first guy that came out to take measurements was very nice and professional. He was right on time at 9am sharp! If you are on the fence about getting these beautiful sun tunnels, go for it! It is some the best money I have spent! Having all that beautiful sunlight brighten up a dark space is better than therapy!
Joyce Comerford
11/09/2022 12:00am
Great job replacing skylights!!!
K.S. Ivey
08/11/2022 12:00am
Called to tell me the installer wss on the way. Left very little debris. We love the Sun Tunnel,
cwatkin111
05/23/2022 12:00am
Even though they are a VELUX distributor this company completely ghosted on us when we didn’t want the standard off the shelf skylights that they usually use. Went from responding to cell phone calls, text, and emails to absolutely NOTHING. Did end up going with VELUX for our $17,000 sky lantern but ordered from Smith Phillips in Winston Salem. Not a good experience. Totally unprofessional. Smith Phillips had the totally custom skylight ordered in 3 days.
Alina Maleski Smith
04/13/2021 12:00am
We had a wonderful experience with Natural Home Lite. Their salesman, Mark, was able to come out within a couple of days to assess our options. He was great, absolutely no pressure from him on the bigger ticket items, he gave us great advice on products and placement, and our dogs loved him. Denis was able to come out within a few days for install (incredibly quick timeline!!!). He was fast, professional, and helpful. We had a small hiccup with the placement of some existing wiring and Denis was able to come back the next business day with new materials to install based on an updated plan, much to our dog’s delight. Everything was very speedy, every person I spoke to or interacted with was friendly and professional, and I honestly don’t have a single negative thing to say. I would highly recommend Natural Home Lite for any skylight/sun tunnel needs!
Tim Barber
03/09/2021 12:00am
Very professional and worked with our schedule. They replaced 2 skylights and the flashing on a third. They had to basically redo what my roofer did incorrectly. I would definitely recommend them to anyone!
Cherl Harrison
02/23/2021 12:00am
My 36 year old Velux skylight was expertly replaced by Alex on 1-21-2021. I suggest using Natural Home Lite and never using a roofing company unless you know them personally. Call the experts. Thank you Allie, Mike and Alex.
Andrey Polozov
07/24/2020 12:00am
Good, honest, hard working team. Great product (Velux skylights with built-in solar powered shades). Great overall experience so far.
Kathy Larkin
11/08/2019 12:00am
5 Stars!
Lovin’ my sun tunnels by Natural Home Lite. Making an appointment for a consultation and installation is super simple.The staff is friendly and Knowledgeable. The installers are very professional. I highly recommend them to install your sun tunnels!
Kristen Pawlowski
11/08/2019 12:00am
Gary Pintea
11/08/2019 12:00am
C Hiatt
07/13/2019 12:00am
We had a sun tunnel installed in June and are so glad we did. It has made a huge difference in how much light we now have in the kitchen.In fact, several times I thought we had left a light on! The technician qas great and made sure to clean up as he went. Great product and we are so pleased.
Jermaine Backmon
12/07/2018 12:00am