Joseph C
08/09/2024 12:00am
Frank Corrado and his crew is a logistics nightmare. They hired me to transport some skylights to a job site and never got back to me with details. I reached out to him Sunday evening to find out details and he sent me to his main guy Lou who had no clue of any information on this. I called back and text Frank and no response. He then texted me at 6:45am for a job at 7 which still had no details. Very poor communication and dispatching. Thank God I had something lined up just in case. Use caution doing business with these people.
Joseph Clough
08/06/2024 12:00am
I totally agree with all the 1 stars here. He is extremely slow to getting details about a contract. He hired me to pick up some skylights and avoided giving me details. He sent me to his "main" guy who said he had no clue of what was going on. He then texts me at 6:45am to tell me about a pick up at 7am, in which they still hadn't given me any addresses. Extremely unprofessional and I almost lost business that day.
Leslee Weiss
06/27/2024 12:00am
Frank was initially responsive... and then he "disappeared." He says he'll call "tomorrow," but he doesn't. We had 3 skylights installed, and this has happened repeatedly. His description of the work to be done is not accurate and they left the house a mess.
Nellie Nobody
05/18/2023 12:00am
We had an older, leaking Velux. I called CT Skylights, and Frank responded quickly and thoroughly. He came out, assessed the issue, and ordered and installed a replacement within one week of my call. Very pleased.
Dawn Oliveira
04/13/2023 12:00am
Connecticut Skylights...Above and beyond!Frank Corrado of CT Skylights is a knowledgeable professional from beginning to end of a roofing project and even goes above and beyond the scope of work! He identified many issues that I had with my leaky low pitch large roof and incorrect skylights & installation of those said skylights by other roofers. He knew exactly what I needed for a new roof and framing & installation for 3 skylights. His impressive crew had to level my roof out (which I had no idea it wasn't level!) in various areas to accommodate the rolled roofing product I was going with to prevent any & all leaking. His contract was very detailed and I was impressed with his availability to answer many of my questions.Because of the interior damage that I incurred, I put a claim in to my home insurance company. What also sets Frank apart from other contractors is his experience with Insurance Claims and offered to speak on my behalf with the claim Adjuster so I didn't have to be the "go-between". He knew I had structural issues and communicated that effectively with the Adjuster. His pricing is very reasonable and he didn't try to upcharge me on anything that I did not agree to or didn't need. Despite his very busy schedule, he still came out every day to monitor the progress of my roof and his crew, who were very friendly and also professional. I very highly recommend Frank for your next roofing project, commercial or residential, and especially if you have a flat or low-pitch roof with or without skylights.
Rosemary B.
03/04/2023 12:00am
I recently worked with Connecticut Skylights. They were professional and courteous. They answered all of my questions thoroughly, provided me with a thorough assessment and written contract, and completed the project efficiently and on time. I highly recommend them for any skylight or roofing projects.
Kenneth Michael
06/17/2022 12:00am
Frank was not professional. He repeatedly assured me that the order on my skylight was made. I called him continuously to see if he needed more information from me. Each time he would say “he wasn’t at his desk, but that I was good.” I knew he didn’t have my payment information or delivery details, just the product information. Nevertheless, each time I caught him, he would assure me “not to worry, order was submitted.” I explained in each instance the importance of timing. Finally, at the time of promised delivery, when the skylight was to be delivered to his location, I couldn’t believe it; he didn’t remember me. He also of course never placed the order. At that point, he avoided my repeated calls, recognizing my number. So I had to call him from a number he didn’t recognize. When he picked up, and I confronted him, he hung up on me and texted me that I’m “officially blocked.” If I could give a zero star I would.